WARRANTY
Park Supplies & Playgrounds warrant all products to be free from manufacturing and installation defects for a period of up to 25 years from the date of the original invoice, on the terms and subject to the conditions set out below.
If you discover a defect in a product covered by this warranty, you must advise us in writing of the defect as soon as you are aware of it. We will repair or replace using new or refurbished components.
DURATION OF WARRANTY
The warranty period for structural integrity is:
- 25 years for structural H5 timber and galvanized steel posts
- 15 years for stainless steel fasteners and galvanized chain
- 10 years for Hercules combination rope and rope fittings
- 10 years for the integrity of moulded plastics, PolyPlay plastic panels and metal powder coating
- 5 years for rubber mats
- 2 years for moving components and replaceable wearing parts
CONDITIONS OF WARRANTY
Park Supplies & Playgrounds recommend the implementation of a regular monthly safety inspection and maintenance program as well as an Annual Level 3 Inspection from a recognised and certified RPII inspector. If you do not carry out both the regular safety inspections and maintenance program as well as the Annual Level 3 Inspection, then the warranty will not cover any damage if the onset or development of a defect could have been reasonably identifiable through the implementation of such an inspection regime.
The warranty excludes damage caused by:
• Normal wear and tear
• Weathering and cosmetic damage be it warping, twisting, cracking, splitting or blemishing of timber, fading of plastics components or corrosion of metal parts, scratches and dents
• Acts of damage, vandalism, misuse, neglect or accident
The warranty is void if the products are moved, relocated, repaired, altered or added to in any way, other than by Park Supplies & PlaygroundsÂ
The warranty excludes any freight, travel or installation costs incurred in repairing or replacing an item.Â
The warranty is to the invoiced purchasing entity and cannot be transferred to any other entity.
WHY PARK SUPPLIES & PLAYGROUNDS?
Our team of friendly experts deliver a comprehensive service to make your playground goals a reality.
- Design and build playgrounds that give your children a play experience that inspires learning, imagination, adventure, and joy.
- Fully customisable playgrounds designed specifically for your community.
- Design and build playgrounds that aid children in their physical development, fitness and growth.
- We will project manage your playground development from start to finish
- We design and manufacture their equipment in New Zealand.
- We have been making playgrounds in New Zealand for over 30 years.
- Offer a New Zealand parts, repair, maintenance and after install care service.
READY TO GET STARTED
Simply contact us to start planning your next project, or if you prefer browse our products online and create your own enquiry cart!
SALES MANAGER
Mobile: 021 822 676
Phone: 09 527 4666
Email: jenny@parksupplies.co.nz
PLAYGROUND CONSULTANT
Mobile: 021 0805 3949
Phone: 09 527 4666
Email: dan@parksupplies.co.nz
PLAYGROUND CONSULTANT
Mobile: 021 243 7038
Phone: 09 527 4666
Email: adrian@parksupplies.co.nz
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